COMO Connect is designed as a networked transportation system, relying on two core connector routes (#1 Black and #2 Gold) with high frequency service and buses traveling in both directions. It also offers nine smaller neighborhood routes (#3-11) with lower frequency and a bus traveling in only one direction. The routes connect at designated connection points where customers can exit one bus and quickly connect to another route for a faster and more direct route to their destination.
Connection points are designed to have minimal wait times between connecting routes and customers can expect to wait 5-10 minutes for their connection. If it is necessary to use more than one route to complete a one-way trip, ask the driver for a free transfer when you pay your fare. A transfer is valid up to two hours on any COMO Connect route. Transfers cannot be used for a round-trip.